1. Select the redemption date and time of pick-up / delivery when placing your order. Please allot 2 hours from the time of order placement.
2. Pick-up hours are from 10:00AM to 6:00PM daily at the Deli Snack of Century Park Hotel. Cut-off time for orders is at 4:00PM.
3. For orders placed after 4:01PM, pick-up should be scheduled the following day from 10:00AM to 6:00PM.
4. Food orders are for pick-up or via delivery service of your choice (Grab, Lalamove, etc.). Delivery fees are not included in the bill and will be shouldered by the guest.
5. Please indicate special instructions including allergies to a certain type of food, if any, in the Special Request box.
6. You will receive an email afterwards confirming your transaction. Please call us at landline 8528-5855 or send a message via SMS or Viber to 0917-6332497 and advise us if order was done through the website.
7. Provide your full name, contact number, order description and quantity. Send a screenshot of your online payment confirmation to the given Viber number.
8. Rates are not in conjunction with other promotions and discounts.
9. We do not allow refund of orders.
10. Failure to pick-up on the agreed redemption date and time will render your order invalid. We will only allow a grace period of 1 hour from the scheduled pick-up time.
11. Cancellation and / or changing of orders will no longer be accepted once payment has already been made.
12. To ensure best quality and taste, please read and follow the instructions on the label. Do not expose food to sunlight.
13. For further inquiries and information, please call us at landline 8528-5855 or send a message via SMS or Viber to 0917-6332497.